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Carnival Cruise Email and Other Cruise Line Lists

The different emails cruise lines send, and how to tell a real one from a copy.

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Carnival Cruise Email and the Lines’ Own Lists

Almost every cruise line runs its own email program, and a Carnival cruise email is one of the most searched for. The lines use email for several different jobs, and it helps to know which kind of message you are looking at.

Type of emailWhat it is for
Marketing offersFares, sales and new itineraries for that line, sent to anyone who has opted in
Past-guest and loyalty mailOffers and news for people who have sailed with the line before
Casino offersCarnival, for example, invites guests to register on its website to have its Players Club casino offers sent by email
Booking and pre-cruise emailsConfirmations, payment reminders, online check-in and boarding information for a cruise you have already booked
After-cruise emailsFeedback requests and offers for your next sailing

Booking and pre-cruise emails are the ones that matter most, because they carry deadlines. Marketing emails are optional: you can opt in or out without affecting a cruise you have already booked.

How to Check a Cruise Line Email Is Genuine

Scammers copy the look of well-known brands, and cruise lines are no exception. Before you act on any email that appears to come from Carnival, Royal Caribbean, Norwegian or any other line, run through a few checks:

  • Look at the full sender address, not just the display name.
  • Be wary of messages that say your booking will be cancelled unless you pay or “verify” something right away.
  • Do not use the links in a message you are unsure about. Type the cruise line’s address into your browser yourself and log in to your booking there.
  • If you booked through an advisor, ask them. They can see your real booking and any real deadlines.

The FTC gives the same advice in the FTC’s phishing guide: contact the company using a phone number or website you know is real, not the details in the message.

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Should You Join Every Line’s List?

If you are loyal to one or two lines, their emails are worth having for past-guest news and itinerary launches. If you are open to any line, signing up to each one separately can mean several marketing emails a day, all saying their own brand is best. An independent cruise newsletter such as the Mister Cruise Special Offers newsletter is the lighter option: one list that watches many lines.

Either way, remember that a line’s own email will only ever tell you about that line. When you are comparing two brands for the same week, our cruise advisors at Mister Cruise can price both side by side.

Unsubscribing From Cruise Line Emails

Every commercial email sent to you in the United States must offer a way to opt out. Under the CAN-SPAM Act, as summarised in the FTC’s CAN-SPAM guide, a marketing email must identify the sender truthfully, use a subject line that is not deceptive, identify itself as an advertisement, include a valid postal address and explain how to stop receiving messages. Senders must honour an opt-out request within 10 business days.

So the unsubscribe link at the bottom of a genuine cruise line email is the right way out. Unsubscribing from marketing mail does not cancel booking emails for a cruise you have paid for. If a message has no unsubscribe link and no postal address at all, treat it with suspicion.

Comparing Two Cruise Lines?

Tell our cruise advisors at Mister Cruise which lines and dates you are weighing, and we will price both for you.

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